Privacy policy

Put your mind at rest! Find out what information we collect, when, how, what we do with it, whether we'll share it, and how we ensure it is secure and protected.

Last updated on February 17, 2011

This Privacy Policy explains the manner in which we collect, use, maintain and disclose information collected from you. This privacy policy applies to the web-site and all products and services we offer.

What we collect

We may collect personal information you voluntarily submit in a variety of ways, including, but not limited to: when you visit our web-site, register on the site, place an order, activate an Analyse-it licence, subscribe to the blog, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our web-site. Where appropriate you may be asked for your name, email address, mailing address, phone number, and credit card information. You may, however, visit our web-site anonymously and can choose not to supply personal information.

We may collect other non-personal information when you interact with our web-site, including the web-browser name, operating system, internet service provider used and other similar information.

Web browser cookies

Our web-site uses "cookies" to enhance your experience and security, for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent, though some parts of the web-site will not then function properly.

How we use it

We collect and use your personal information to:

  • We use information in the aggregate to understand how visitors as a group use the services and resources provided. Combined with your feedback, we use this information to improve the web-site and our products and services.
  • We use the information you provide when placing an order only to fulfil the order or to contact you should a query arise. We do not share this information with outside parties except to the extent necessary, for example for credit card authorisation.
  • If you choose to opt-in to receive news or blog updates you can unsubscribe from receiving further communications using the unsubscribe instructions included at the top of each e-mail. You may also contact us directly to be removed from any communications.

How we protect it

We uphold the highest security standards to protect your information against unauthorized access, alteration, disclosure or destruction. We comply with VISA and MasterCard PCI security standards to ensure your personal information is secure, and run daily vulnerability scans to ensure our web-site is secured against the latest exploits.

Sensitive and personal data exchanged between you and the web-site is transmitted over a secured SSL communication channel, to protect and encrypt it using digital signatures.

Will we share it?

We do not, and will never, share or sell your personal information to others.

Third party websites

You will find links from our web-site to web-sites of partners, suppliers, sponsors, licensors and other third parties. We endeavour to ensure these links provide useful information, but since we do not control the content that appears on those web-sites we are not responsible for their content or practices. Browsing and interacting with any other web-site, including those that link to our web-site, is subject to that website’s own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is very important. For that reason our web-site is not intended to be used by anyone under 13.

Changes to this policy

We reserve the right to update this privacy policy at any time, and it is your responsibility to review this privacy policy occasionally to keep informed of changes. When we do change the policy we will change the date at the bottom of the page to help you identify changes.

Your acceptance of these terms

By using this web-site you signify your acceptance of this policy. If you do not agree to the terms of this policy, please do not use our web-site, otherwise your continued use is deemed as acceptance of these terms.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us online, or at:

Analyse-it Software, Ltd.
Analyse-it Software, Ltd.
The Oak Tannery
91 Kirkstall Road
Leeds LS3 1HS
United Kingdom.
+44-113-247-3875
support@analyse-it.com